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Privacy Policy

Privacy Policy — Portable Toilet Pros

How Portable Toilet Pros Handles Your Porta Potty Rentals Inquiry Data

Last updated: September 2025

Portable Toilet Pros collects and uses personal information only to process your Porta Potty rental requests and improve our service. This policy explains what data we gather, how we store it, and what choices you have.

Information We Collect

When you request a quote, book a rental, or contact us through our website, we may collect:

  • Your full name, email address, phone number, and billing address.

  • Service location details (job site addresses, event venues).

  • Rental dates, unit types, and quantities.

  • Payment information (processed securely through third-party providers; we do not store full credit card numbers).

How We Use Your Information

We use your data to:

  • Respond to your inquiries and provide rental quotes.

  • Process and confirm bookings, deliveries, and pickups.

  • Send service reminders, invoices, and follow-up feedback requests.

  • Improve our website and customer experience.

  • Comply with legal obligations.

We do not sell your personal data to third parties.

Cookies and Analytics

Our website uses cookies to improve functionality and analyze traffic patterns. You can adjust your browser settings to refuse cookies, but some site features may then not work as intended. We also use Google Analytics to understand how visitors interact with our site; this tool collects anonymized data such as pages visited and time spent.

Third-Party Tools

We may share your data with trusted partners who help us run our business, for example:

  • Payment processors (e.g., Stripe, PayPal).

  • Email platforms to send confirmations and updates.

  • Mapping services for route planning.

These third parties are contractually bound to protect your information and use it only for the services we request.

Data Retention

We keep your personal data as long as necessary to fulfill your rental requests and for a reasonable period afterward to handle any disputes or legal requirements. After that, we delete or anonymize the information.

Your Rights

Depending on your location, you may have rights to:

  • Access the personal data we hold about you.

  • Request correction or deletion.

  • Opt out of certain data uses (e.g., marketing emails).

  • File a complaint with your local data protection authority.

To exercise these rights, contact us using the information below.

Contact Information

If you have questions about this privacy policy or wish to exercise your rights, reach us at:

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